Pausing a procedure can be performed by Admins, Editors, and Operators.
Pause a run
If you would like to PAUSE a run at any point, click the pause button at the top of the screen.
A window will pop up and you may enter comments for the pause.
When you are finished entering comments, click the Pause button.
You will see a banner at the top of the screen indicating who paused the run.
Hover over the i icon to see any pause run comments that were entered.
The status of the run will display as PAUSED.
To resume the run, click the RESUME button.
Pausing and Resuming Individual Steps
In addition to pausing an entire procedure, you can now pause individual steps within a running procedure. This feature is useful when you need to temporarily halt progress on a specific step without affecting the rest of the workflow.
How to Pause a Step
Open your procedure and navigate to the step you’d like to pause.
Click the three-dot menu (⋮) in the top-right corner of the step card.
Select Pause Step from the dropdown menu.
A dialog box will appear prompting you to add a required comment. Enter a short note explaining why the step is being paused.
Click Submit to confirm.
Once paused, the step will be highlighted in yellow and labeled as Paused. A comment noting who paused the step, when it was paused, and any accompanying message will appear in the Activity section of the step.
Resuming a Paused Step
When you’re ready to continue work on the step:
Click the Resume button at the top of the paused step.
The step will return to its normal state, allowing actions, signoffs, and updates to proceed as usual.
All pause and resume events are logged in the step’s activity feed for full traceability.
Viewing Paused Steps in the Procedure List
When a step (or the entire procedure) is paused, the Status column in the Procedures list will display a Paused tag. This helps teams quickly identify paused procedures in progress.
Tips for Using Pause Step
💡 Tip: Use Pause Step when an individual task is blocked (for example, waiting on test equipment, part delivery, or signoff clarification) without needing to pause the full procedure.
⚠️ Note: While a step is paused, no further updates, signoffs, or comments can be made until it is resumed.