The Notifications button is the bell icon next to your username at the top left of your screen. If you have unread notifications, you'll see a red badge showing the number of notifications instead of the bell icon.
Clicking the Notifications button gives you a preview of the 10 most recent notifications. From this pop-out, you can click a specific notification or select See all notifications to go directly to the Notifications page.
Active Notifications
Within the Notifications page, you'll find a detailed list of the notifications you've received, including Type, Time, and Sender. Click a notification name to review and triage it. Notifications that haven't been viewed appear in bold text.
Archived Notifications
Keep things organized by archiving notifications you've already addressed. Click the 3-dot menu to the right of a notification to archive it; archived notifications move to the Archived tab. The same 3-dot menu lets you unarchive.
Use the vertical 3-dot menu to export either the Active or Archived notifications list as a CSV. A historical record of the latest 200 notifications is retained for improved traceability and reference.
Notification Settings
Choose which notifications you receive and how they're delivered from Settings > Workspace > Notifications. Each event can be toggled independently per delivery channel — In-App, Email, Realtime Client, and Slack (with a DM option and a channel selector). Toggling a category row turns all of its events on or off for that channel at once. Events are grouped into five categories:
General
@Mentions
Triggered when a user is mentioned using @ in comments or chats. Recipients: Mentioned user.Saved View Updated
Triggered when an entity matches saved view criteria. Recipients: Saved view subscribers.Workflow
Triggered by a workflow Send Notification action. Recipients: Workflow recipients.
Runs / Procedures
Role/User Required for Review
Triggered when a procedure enters review. Recipients: Assigned reviewers.Automated Procedure Paused
Triggered when an automated procedure is paused. Recipients: Automation operator.Procedure Import Completed
Triggered when an AI procedure import completes. Recipients: Import initiator.Comment Resolved
Triggered when a comment or redline is resolved. Recipients: Comment author.Suggested Edit
Triggered when someone suggests a redline or blueline edit during a run. Recipients: Procedure reviewers.Procedure Review Comment
Triggered when someone comments on a procedure in review. Recipients: Procedure reviewers.Role/User Required for Step Signoff
Triggered when a step requires signoff. Recipients: Step operators.
Builds
Tool
Triggered when tool maintenance is approaching or overdue. Recipients: Tool subscribers.Work Order Assignee
Triggered when a user is assigned to a work order. Recipients: Assigned user.Role/User Required for Part Review
Triggered when a part revision enters review. Recipients: Assigned reviewers.Parts
Triggered when an issue is associated with a part or a bulk update is completed. Recipients: Part subscribers.
Issues
Issue Assignee
Triggered when a user is assigned to an issue. Recipients: Assigned user.Issue Collaborator
Triggered when a user is added as a collaborator on an issue. Recipients: Collaborator.Issue Updated
Triggered when an issue is updated. Recipients: Issue assignees and collaborators.
Other
Operation Assignee
Triggered when a user is assigned to an operation. Recipients: Assigned user.
Saved View Notifications
Saved Views let you create personalized or shared views across modules like Work Orders, Inventory, Parts, Tools, Shipments, Issues, and Purchase Orders. You can subscribe to notifications on these views to stay informed when new items appear that match your criteria — making it easy to monitor changes without constantly checking each module.
Enable Notification Delivery
Saved View notifications must be enabled in your notification settings to be delivered. In Settings > Workspace > Notifications, locate the Saved View Updated event (under General) and choose your delivery channels. If notifications are disabled, you can still use Saved Views, but you won't receive alerts when the view updates.
Create a Saved View
Navigate to a supported module and apply any filters or search terms you want to track — for example: customer, project, status, priority, or tags.
Once your view reflects the data you want to monitor, open the Saved Views dropdown and save it. When saving, choose whether the view is for personal use or published to the team; team views can be reused by others as shared monitoring points across the workspace.
The people icon indicates views published to the team; views you create without publishing are listed for you only. Edit an existing view by hovering over it in the Saved Views dropdown and selecting the pencil icon.
You can only edit views that you created.
Subscribe to a Saved View
After saving a view, subscribe to notifications directly from the Saved Views dropdown. Hovering over a view reveals a bell icon, which lets you subscribe or unsubscribe at any time. Subscribing ensures you're notified whenever items are added to or removed from the view.
Receiving Notifications
When a new item is added to a Saved View — such as a new work order, inventory item, or issue — all subscribed users receive a notification. Notifications appear in the notification center and may also be sent by email, depending on what's configured in the global settings.
Each notification clearly identifies which item was added and the Saved View that triggered the alert.














