Org Admins can access the Organization Settings page by clicking the gear icon next to the organization name in the workspace dropdown menu.
SETTINGS
SESSION EXPIRATION
Org Admins can set the session time limit (in minutes) for every workspace within that organization. This will impact all users.
The users of that workspace will get logged out if they don’t have any activity for that period of time.
USERS
On this screen you can see all of the users in the organization, which workspaces they are in, and if they count towards your paid seat count.
Clicking into a user will show what access levels and Operator Roles are assigned for each workspace.
NOTE: You will not be able to make any changes to workspaces, access levels, or operator roles from this screen. They are view only and need to be changed in their respective Settings locations.
ADD NEW ORG ADMIN
In addition to being able to view every users email, access level, and role — Org Admins can also grant Org Admin access to other users.
Simply click on the user, change their access level to Org Admin, and click Update User.
Unlock Locked Users
If a user enters the wrong password four times, they'll be locked out of their account for 15 minutes.
All locked users will be found at the bottom of the Organization User page.
Only an Org Admin can unlock a locked user before the 15 minutes is up.
